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FAQs

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Articles

What's the difference between natural Hanadamas and regular Hanadamas?

We’re happy to clarify the difference between Natural White vs. Regular White Hanadama Grade Akoya pearls. Natural White refers to the untreated Hanadama pearl. It’s usually closer to bright white, most often with silver overtones. The certificate wi

Can you match my pearls (i.e., buying a necklace to match earrings already owned)?

We are happy to work with you on matching your pearls! Please submit a request by clicking here.  Do make sure to keep a copy of your shipment’s tracking number for your

Can you send me images of the pearl(s) I am interested in before I buy?

Yes, we can send high-quality images for you to review!  Please submit a request by clicking here. You’ll choose Product Information from the How can we help you? menu and let us know what style(s) you are interested in. Any additional details you ca

How do I know what size pearls or length to choose?

We have the perfect resource for you! To choose the best necklace length for you, please click here. If you have additional questions, please click here to reach out to our support team and we’d be happy to help!

Do you use 14K gold?

All of the clasps and findings that we use are solid 14K gold, not gold-filled or plated. In some instances you will see a notation that item is 18K gold, again this would be solid gold. Feel free to contact [email protected] for any addition

What determines the value of a pearl?

Luster – The most important of all value attributes in a pearl is luster. Luster is defined as the quality and quantity of light reflecting from the surface or from under the surface of a pearl. Size – When the other value factors are equal within

Why are Akoya pearls more expensive than Freshwater Pearls?

Unlike their freshwater cousins, Akoya pearl oysters rarely produce more than 1-2 pearls per harvest.Their perfectly-round shape combined, with the high luster found in top-quality Akoya pearls, and their relative rarity when compared to freshwater p

Why does the price jump so much between the smaller size and larger size Akoya pearls?

Because the Akoya pearl mollusk is approximately 3 inches across, large Akoya pearls are very rare. In order to create a large pearl, pearl farmers have to implant the mollusk with a very large bead. Very few of the Akoya pearl mollusks are able to h

What diamond quality does Pearl Paradise use?

We are pleased to let you know that we use G/VS quality diamonds in the jewelry we create! If you have additional questions, please click here to reach out to our support team and we’d be happy to help!

Do you have earrings with clip-on backs?

Yes, we do offer clip-on earring backs! There are styles currently available on our website. Optionally, if there is a pierced earring style you are interested in, we have the ability to customize an order to meet your specific needs. If you have add

Do you sell 18k gold items?

Yes, we do offer items in 18K Gold! If there is a specific style you are interested in,  wherebut you do not see an 18K option listed, please note that we can also customize almost anything in the collection to meet your request. If you have addition

Do you sell loose pearls?

Yes, we do sell loose pearls and we have lots of varieties to choose from! Here is a link to our loose pearls page: https://www.pearlparadise.com/collections/loose-pearls If you have additional questions, please click here to reach out to our suppor

Do you make custom jewelry?

We will do our best to make your vision a reality! In order to help you, we will need to collect a few more details from you. Please submit a request by clicking here. You’ll choose Product Questions from the How can we help you? menu and provide ans