Pearl Paradise

Pearl Paradise Support Center - FAQ and Support

Pearl Paradise Support Center

We offer FREE FedEx 2-Day shipping on all US orders! 
Most items have a 1-2 business day production time unless otherwise noted on the item listing. 
In the US, we also offer FedEx Overnight shipping for $35.

For International orders we offer FedEx 4-6 business day for $35, or DHL 2-4 business days for $55.

What are your shipping options?

Any promotions that we have will be noted on the home page of our website!

If you are a first time customer, you can subscribe to our email list for special offers! 
Be sure to keep an eye on your emails to be notified when a sale goes live!

Do you have any discounts?

The world of pearls can be overwhelming! There are many factors that play in to picking the right pearls. 

Here is a helpful blog that shows the visual differences in pearl size and necklace length! 

Pearl grading will vary depending on pearl type. Here is a page that discusses that grading.

Picking your pearl type will come down to preference, budget, and style! 

Freshwater pearls are beautiful- and a great option for beginner budgets. If you want the best of the best freshwater pearls that will have the sharpest luster, roundest shape, and cleanest surface, check out the Freshadamas! Freshwater pearls will lean more cream/ivory in overtone. 

Akoya pearls are a step up from Freshwaters, and are truly stunning. Akoyas are known for their mirror-like luster, and silvery rose overtones. When comparing an Akoya next to a Freshwater, you will immediately notice the sharper luster that radiates from them! If you are after the best of the best, check out AAA Akoyas or Hanadamas (if you really want to WOW!) Akoya pearls will lean more rose/silver in overtone.

Check out these links for more information on Tahitians, Golden South Seas, and White South Seas!

How do I pick the right pearl/color/size/length?

Yes! We are more than happy to take some additional real-life photos of the exact pearls you would receive before your purchase. Please send an email to support@pearlparadise.com detailing the item you would like to see. During our busy times photo requests can take up to 5 days to complete. 

If you do not need photos but have specific preferences for your pearls, you can instead leave a note in the comment section when checking out detailing any preferences you have and we will do our best to accommodate when pulling your order!

Get more information

About Pearl Paradise

FAQs

Shipping & Delivery

Returns & Exchanges

Pearl Points

Repairs & Services

Warranty & Certification

Gift Cards

Custom Orders

Get support