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Repairs & Services

6 articles

Articles

Do you restring at Pearl Paradise?

Yes, we can restring your pearls! The fee associated with this service will be based on the length of your item and original point of purchase. To have your pearls restrung, please follow these steps: Click here and complete the repair form. Ship t

How to get item(s) repaired?

We will do our best to help you with your desired repair. To do so, we request more information about your item. Please submit a request by clicking here. You’ll choose Repairs from the How can we help you? menu and provide clear images, so that we c

Personal care for pearls

We love that you want to care for your pearls! We have an amazing resource for you that can be found here: https://www.pearlparadise.com/pages/how-to-care-for-your-pearls  If you have additional questions, please click here to reach out to our suppor

Do you appraise or buy pearls from clients?

While we do not offer appraisal services for pearls that haven’t been sourced by us, we do have a helpful resource to share with you: www.pearl-guide.com. This forum provides a great option for getting your pearls appraised. Pearl-Guide allows pearl

Showroom

We do have a showroom in Los Angeles and happily invite you to schedule a private appointment so that one of our pearl experts can assist you. Showroom visits are by appointment only and must be scheduled 24 hours in advance. Appointments can be sche

Can you match my pearls (i.e., buying a necklace to match earrings already owned)?

We are happy to work with you on matching your pearls! Please submit a request by clicking here.  Do make sure to keep a copy of your shipment’s tracking number for your