Pearl Paradise logo
Pearl Paradise logo

All articles

How do I return an item?Updated 2 days ago

Your satisfaction is our priority, and we offer a full refund guarantee on eligible returns.

Return & Exchange Policy

We accept returns and exchanges within 90 days of purchase, provided the item is in its original condition. Customized or final-sale items are not eligible for return. The return must arrive at our facility within 90 days of the original order date.

Click Here to Start or Manage Your Return

Return Instructions

  • Ensure your item(s) are well-padded to prevent damage in transit.
  • Securely wrap clasps to avoid dents and scratches.
  • Include your original order number or documentation inside the package.

Return Address:

PParadise
Attn: Returns/Exchanges Dept.
10951 W. Pico Blvd., Ste. 100
Los Angeles, CA 90064
📞 Phone: 310.474.8788

For any additional questions, contact our support team—we’re happy to assist!

Was this article helpful?
Yes
No