Your satisfaction is our priority. We’re so sorry to hear that the product you received from us is not to your liking, or may have been received in a condition other than you expected.
Our Returns/Exchange Policy
We allow for returns or exchanges on items within 90 days of purchase, with the exception of items marked FINAL SALE. For items that qualify, you are eligible for an exchange or a full refund via your original payment method. Items must be in their original condition, and the return must arrive within 90 days of the original order date.
To return your item(s) just follow these steps:
- Click link: https://www.pearlparadise.com/pages/free-shipping-and-returns
- Click: Start or Manage Your Return Here and complete the request.
If you have additional questions, please click here to reach out to our support team and we’d be happy to help!